What happens next?
Once we receive this report, a member of the City staff will inspect the damaged mailbox and drop off a temporary mailbox (if requested in form above). Damages that can be fixed during the winter season will be scheduled as soon as possible. Damage that cannot be taken care of in the winter months due to frozen ground (e.g. broken post) will be scheduled for repair in the spring. Replacement mailboxes provided by the City are a standard wooden post and metal box type.*
*If you choose to replace the mailbox with one that you purchase yourself, the City will issue up to a $50.00 reimbursement. An original receipt must be dropped off at or mailed to:
City Services Center, Attn: Mailbox Reimbursement
P.O. Box 5005
Janesville, WI 53547.
You may also drop off the original receipt in person at the City Services Center located at 2200 U.S. Highway 51 N. Please retain a copy of the receipt for your records.