What is MyJTS?

MyJTS is our electronic, contactless fare box system! This system offers the option for riders to board and pay for their ride using their MyJTS smart card or their cell phone.

What options are offered with MyJTS?

Riders may download the app named MyJTS or obtain a plastic smart card with an embedded chip. Either option requires the rider to register for an account.

Can I have the app and a smart card?

No. A rider must choose to use the app or the smart card; one rider cannot use both.

What can a rider purchase with MyJTS?

• Stored Value - Load funds to your account to use at your leisure
• 30-day pass
• Stored Rides - 10-ride pack
• Day pass

What changes will riders notice?

• New fareboxes with new sounds!
• Transfers printed from farebox
• Day passes printed from farebox for those paying with cash
• Paper Passes and tokens no longer sold
• Implementation of fare capping

What app should I download?

Visit Google Play on your Android smartphone or the App store on your Apple smartphone and download “MyJTS”. Click the links below on your smartphone to download the MyJTS app now! 

• Google Play Store

• Apple App Store

How do I register for an account using a smart card?

Riders may visit the MyJTS eFare website to register for a MyJTS account and request a card. The card may be picked up for free at the JTS office on Black Bridge or may be shipped to you for $1. 

Is an email required to use MyJTS?

An email is required to use the MyJTS app. Riders who do not have an email may only obtain a MyJTS card from the JTS Office on Black Bridge Road. 

Why was MyJTS implemented?

• Eliminates driver/rider physical interaction for improved disease control
• Improves onboard efficiency
• Increases reliability of fareboxes
• Improves security of JTS revenue & rider fare

What are the benefits of MyJTS?

• Security – if your MyJTS card is lost or stolen, a replacement may be issued, and funds/rides transferred to new card
• Convenience – buy rides, load funds, manage your account or those of your family from a smart phone, tablet or computer
• Accessibility – accessible services for those with disabilities
• Discounts available via fare capping for those that transition to MyJTS
• Board and tap with ease – no need for cash, paper passes or tokens!

What about existing fare materials?

All existing fare materials and cash & coin continue to be accepted.

How does MyJTS affect the BJE or paratransit services?

There will be no changes for the BJE or paratransit; riders will continue to purchase paper passes.

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